Terms and conditions of the service

Terms of service

Consulta nuestros "Términos y condiciones del servicio" en español

Last updated: 3 november 2025

Holder: Cyclingoo (Raúl Lara (Self-employed)), with NIF 50 606 113 H, and located at C/Iglesia 11 Benamejí (España).

Contact email: contact@cyclingoo.com

1. Purpose and Acceptance

These Terms and Conditions of Use (hereinafter, “the Terms”) govern the access, download, installation, and use of the Cyclingoo mobile application and the website https://cyclingoo.com (collectively, “the Platform”), managed by Cyclingoo.

Access to or use of any part of the Platform implies full and unconditional acceptance of these Terms. Therefore, we recommend that you read them carefully before starting to use the Platform. If you do not agree with them, you should not use or access it.

Certain functionalities or services may require the acceptance of specific terms and conditions, which will supplement or, in case of conflict, prevail over these Terms.

2. Description of the Service

The Cyclingoo Platform is designed to provide users with digital tools to display information, statistics, and rankings related to cycling events, as well as details about professional and amateur teams and riders.

The app and website offer an interactive environment where users can:

  • Create and manage a personal profile.
  • View and store information generated through their use.
  • Access content, rankings, or informational sections.
  • Participate in free or paid services, depending on availability.

Cyclingoo continuously works to improve its service and may add, modify, or remove features without this being considered a breach of contract.

3. User Registration and Personal Accounts

To access certain features (for example, saving data, syncing statistics, or using premium services), users must register for a personal account.

The user agrees and warrants that:

  • They are at least 16 years old or have obtained the express authorization of their legal guardians.
  • All information provided is truthful, current, and complete.
  • They will maintain the confidentiality of their password and credentials.

The user is responsible for any activity carried out through their account, even if performed by an unauthorized third party. Cyclingoo recommends using strong passwords and changing them periodically.

Cyclingoo reserves the right to suspend or delete accounts that violate the terms of use, applicable laws, or remain inactive for an extended period.

4. License of Use and Limitations

Cyclingoo grants the user a non-exclusive, revocable, personal, and non-transferable license to use the Platform in accordance with the law and these Terms. This license does not imply the transfer of ownership or exploitation rights.

The user shall not:

  • Copy, reproduce, modify, decompile, or create derivative works of the Platform or its content.
  • Use the Platform for unlawful purposes, unauthorized commercial use, or in bad faith.
  • Employ automated data extraction techniques (scraping, crawling, etc.).
  • Interfere with or disrupt the functionality or security of the systems.

Any unauthorized use will result in the immediate termination of the license without compensation.

5. Intellectual and Industrial Property

All elements that make up the Platform (source code, text, graphics, logos, icons, databases, images, sounds, videos, software, and navigation structure) are the exclusive property of Cyclingoo or its legitimate licensors and are protected under national and international laws on intellectual and industrial property.

The Cyclingoo platform has no affiliation, sponsorship, or ownership of third-party trademarks. All information provided on this site and app is presented solely for informational purposes and for the convenience of our users. Any use of names, trademarks, or logos is solely intended to identify teams and competitions and does not imply association or endorsement. All trademark rights mentioned on the platform belong to their respective owners.

The user is only authorized to view, download, and print content for personal and private use. Any commercial use, reproduction, or distribution of such content without the written authorization of Cyclingoo is strictly prohibited.

6. Personal Data Protection and Privacy

The processing of personal data collected through the Platform is carried out in accordance with the General Data Protection Regulation (GDPR EU 2016/679) and Organic Law 3/2018 (LOPDGDD).

Cyclingoo acts as the Data Controller and will process data for the following purposes:

  • Manage user registration and authentication.
  • Provide, maintain, and improve the services.
  • Analyze usage to optimize performance and user experience.
  • Offer communications related to the service and, if authorized by the user, commercial or promotional information.

Data will be retained while the account remains active or as long as there are legal obligations. Users may exercise their rights of access, rectification, deletion, objection, portability, and restriction by sending a request to contact@cyclingoo.com.

You can view the full Privacy Policy at https://cyclingoo.com/en/privacy-policy.

7. Security, Maintenance, and Best Practices

Cyclingoo applies reasonable technical and organizational measures to protect personal data and the integrity of the Platform. However, users must:

  • Keep their device, operating system, and browser up to date.
  • Not perform root or jailbreak operations on their device, as it may compromise security.
  • Install only official versions of the app from verified stores (Google Play, App Store).

Cyclingoo shall not be held liable for any losses or damages resulting from user negligence or external factors (viruses, cyberattacks, network provider failures, etc.).

8. Third-Party Services and Tools

The Platform uses third-party services for the provision and analysis of the service, including:

Each provider has its own Terms and Privacy Policies available on their official websites. Cyclingoo is not responsible for the processing carried out by such third parties.

9. Cookies and Similar Technologies

The website uses its own and third-party cookies to enhance browsing experience, analyze statistics, and display personalized content. Users can configure, accept, or reject their use through the settings panel or the Cookie Policy.

10. Connectivity and Availability

Proper operation of the app and website requires an active Internet connection (Wi-Fi or mobile network). Cyclingoo is not responsible for limitations arising from poor connectivity, network outages, or operator restrictions.

The user is responsible for any costs associated with data usage or roaming.

11. Limitation of Liability

Use of the Platform is at the user’s sole risk. Cyclingoo shall not be liable for any direct, indirect, or incidental damages arising from the use or inability to use the service, except where expressly provided by law.

No guarantee is made that the information displayed will always be complete, accurate, or up to date, especially when sourced from third parties. In any case, this clause does not affect the rights recognized to consumers under applicable European and Spanish law.

12. Updates, Maintenance, and Suspension

Cyclingoo may update or modify the app or website at any time, introducing improvements or fixing errors. The user accepts receiving such updates as a necessary condition for optimal service operation.

In case of temporary or permanent suspension of the service, Cyclingoo will provide reasonable prior notice through the Platform or by email. Termination of the service will result in the revocation of the license and removal of user access, without prejudice to any pending obligations.

13. Electronic Communications and Notifications

All communication between Cyclingoo and the user may be carried out electronically (email, in-app or website notifications). Such communications shall be considered valid for all legal purposes.

The user may unsubscribe from promotional communications at any time via the link included in messages or by writing to contact@cyclingoo.com.

14. Modifications to the Terms

Cyclingoo reserves the right to modify or update these Terms at any time. Changes will take effect upon publication on the website or within the application. In case of substantial modifications, users will be notified via email or a prominent notice.

15. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of Spain and the European Union. In the event of a dispute, and provided the user acts as a consumer, the competent courts will be those of the user's place of residence.

If the user acts on behalf of a business or professional entity, the parties expressly submit to the Courts and Tribunals of Lucena, Spain.

16. Contact

For any questions, comments, or claims, users may contact Cyclingoo at: contact@cyclingoo.com