Privacy policy

Privacy Policy

Consulta nuestra "Política de privacidad" en español

Last updated: November 3, 2025

Raúl Lara (Cyclingoo - (Self-employed)), based in C/ Iglesia 11, Benamejí (España) with NIF 50 606 113 H, is the data controller responsible for the processing of personal data collected through the Cyclingoo mobile application and website https://cyclingoo.com (hereinafter, “the Service”). The Service may include free versions with ads and paid or premium versions.

This Privacy Policy explains how we collect, use, and protect your personal information when you access or use the Service, whether through the mobile application or the website.

1. Purpose and legal basis of processing

We process personal data in accordance with the General Data Protection Regulation (GDPR EU 2016/679) and Organic Law 3/2018 (LOPDGDD).

The information we collect is used to:

  • Manage user registration and authentication on the website or app
  • Provide and improve the Service
  • Personalize the user experience
  • Display advertisements (in free versions)
  • Analyze Service usage to improve performance
  • Manage subscriptions, incidents, and technical support

The legal basis for processing your data is your consent, the performance of a contract, and our legitimate interest in maintaining the security and proper operation of the Service.

2. Information we collect

  • Registration data: username, email address, and encrypted password.
  • Technical data: device ID, IP address, operating system version, browser, and language settings.
  • Usage data: browsing statistics, preferences, app errors, and interactions.
  • Third-party service data: advertising or analytics identifiers provided by external platforms.

The data provided during registration is retained as long as your account remains active. You may delete it at any time from your profile or by requesting account deletion via the contact email provided.

3. Third-party services

The Service uses third-party tools that may independently collect information for analytical, advertising, or diagnostic purposes. We recommend reviewing the privacy policies of each provider:

4. Cookies and similar technologies

The website and the application may use cookies and equivalent technologies (such as mobile identifiers or local storage) to:

  • Keep your session active;
  • Remember your preferences;
  • Analyze traffic and Service usage;
  • Show personalized ads (only if you have given consent).

You can configure your browser or device to reject cookies or manage your preferences through the settings panel available on the website.

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, loss, or destruction. However, no system is completely foolproof, and we cannot guarantee absolute security.

6. Links to external sites

The Service may contain links to third-party sites or services. We are not responsible for their policies or practices, so we recommend reviewing their respective Privacy Policies before providing any personal data.

7. Children’s privacy

The Service is not intended for children under 14 years of age. We do not knowingly collect personal information from minors. If we discover that a child has provided data, it will be immediately deleted. If you are a parent or guardian and become aware of this, please contact us so we can take appropriate action.

8. User rights

You have the right to:

  • Access your personal data;
  • Request its rectification or deletion;
  • Restrict or object to its processing;
  • Request data portability;
  • Withdraw your consent at any time.

You can exercise these rights by sending a request to: contact@cyclingoo.com

If you believe your data has not been handled properly, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

9. Changes to this Privacy Policy

We may update this Policy at any time. Changes will be published on this same page and, when appropriate, you will be notified through the app or by email. Continued use of the Service after changes are published implies acceptance of the new version.